Privacy Policy

Your Privacy

The website and the services available on it (collectively, we’ll refer to these as the EB-5 Investor Portal services) are provided to you by EB-5 Investor Portal, LLC. As we provide you (or the organization for which you are acting) with the EB-5 Investor Portal services, we collect some personal information. This Privacy Policy tells you how EB-5 Investor Portal uses and works to protect your information.

By using EB-5 Investor Portal, you agree to the terms and conditions of the User Agreement, including this Privacy Policy, and you consent to our privacy practices. This includes the use and disclosure of any personal information you have shared with us and its transfer to and storage on our servers in the United States, as described below.


We may collect information about you, including contact information, including first and last name, phone number, fax number, email address and mailing address.

Other information we or our broker dealer may be required by law to collect from you to assess the suitability of various investments, and to comply with tax laws and anti-money laundering laws. This may include passport information, social security number, date of birth, gender, country of citizenship, liquid assets, net worth, education, occupation, employment status, employer contact information, annual income, investment objectives and suitability profile.

We may collect some information automatically from your computer while you browse our website, such as where you go on the site and what you do there. We collect your Internet Protocol (IP) address, computer and connection information, browser type and version, operating system, Internet Service Provider (ISP), time stamps, banner ads you click, the URLs you come from and go to next, and a cookie number.


We use the information we collect to:

  • Operate the EB-5 Investor Portal site.
  • Verify your identity and contact information.
  • Provide you with information and services you request.
  • Customize your experience on the EB-5 Investor Portal site.
  • Communicate with you, service updates and other administrative issues.
  • Send you targeted marketing and promotional offers, based on your communications preferences.
  • Measure and improve our site and services.
  • Resolve disputes, address complaints and troubleshoot technical problems.
  • Analyze site and user behavior and prepare aggregated reports.
  • Comply with applicable laws and regulations.

Sharing and Disclosure

The cornerstone of this Privacy Policy is our commitment to keep your personal information confidential. EB-5 Investor Portal does not sell, license, lease or otherwise disclose your personal information to any third party for purposes of marketing by the third party or for any reason, except as described below. To provide our products and services, we may disclose your information to the following parties:

Issuers. We may share your information with our participating issuers. They will use the information only as necessary to complete your transactions and to include collect the information needed to register you as a shareholder of the issuer and issue the shares that you have purchased.

EB-5 Investor Portal Affiliates. We may share information with present or future affiliates, including our subsidiaries, joint ventures or other companies under common control, where it may be used to provide joint services or for such purposes as internal statistics, strategic decision-making, customer reviews, identifying customer trends, customer verification, fraud prevention and security. You may limit our affiliates from marketing their products or services to you based on personal information that we collect about you and share with them. This information may include your name, email address, mailing address, age, employment status, general account and demographic information and account history with us. Your choice to limit marketing offers from our affiliates will apply until you tell us to change your choice. You can opt back in at any time. To limit affiliate marketing offers, contact us by e-mail at change your account preferences in or contact us at Customer Service.

Service Providers. We may share information with service providers under contract who help with our business operations and internal functions, for example, verifying our users, processing accounts, order fulfillment, client service, client satisfaction surveys or other data collection activities relevant to our business, maintaining the EB-5 Investor Portal site, and providing related services. Our service providers are required to protect personal information in a manner similar to the way we protect personal information and to use it only for the services they provide to us.

Legal and Other Disclosures. We may disclose information when permitted by law or under the good-faith belief that such disclosure is necessary under applicable law; to comply with legal process served on EB-5 Investor Portal; to protect the property or interests of EB-5 Investor Portal, its agents and employees; or to protect personal safety or the public.
Assets. As our business evolves, EB-5 Investor Portal may sell, transfer or otherwise share some or all of its assets in connection with a merger, reorganization or sale of assets, or in the event of bankruptcy. In such an event, personal information may be one of the assets transferred.

If we propose to share information in a manner not covered in this Privacy Policy, we will notify you of this change by posting an addendum on our site, a notice in the “Announcements” or “What’s New” section of the site, and if appropriate, provide you an opportunity to opt out of such use.

Email Communications

Choice/Opt-Out. Because we do not share your personal information with non-affiliated third parties for marketing purposes, there is no need for you to opt out of such uses. At any time, you have the ability to opt out of receiving marketing communications from EB-5 Investor Portal, but you may not opt out of administrative emails while you are a EB-5 Investor Portal user. In such cases, you can opt out by changing your email preferences in My Account or by using the link provided at the bottom of each marketing email.

Email Tools. If you send emails to a recipient through our site, they will receive your email address and any personal message you include. We use the email addresses you provide to send your requested communication and for no other purpose. We may be required by law to retain these emails; they are not private communications. You may not use our email tools to send spam or content that violates the User Agreement.

Anti-Spam Policy

EB-5 Investor Portal does not tolerate spam. We do not send emails to anyone without permission, and we do not sell or rent email addresses to any unauthorized third party. This does not mean that we can prevent spam from happening on the Internet. If you believe that you have received an unsolicited email from us, please contact Customer Service and we will investigate.

Cookies and Web Beacons

EB-5 Investor Portal, our service providers, and other members of our corporate family who provide us with joint services, will sometimes place anonymous cookies or web beacons on your computer when you visit the site. We use these cookies and web beacons to recognize returning users, provide relevant content, measure traffic and activity on the site, monitor and improve our services and protect against fraud. You can block cookies by changing the settings on your browser (consult your browser help menu to find out how), but doing so may prevent us from delivering certain services to you. Your browser must be set to accept cookies in order to access EB-5 Investor Portal as a registered user.

Links to Other Sites

The EB-5 Investor Portal site may contain links to other websites. We are not responsible for the privacy practices or the content of these sites. If you have concerns about how another website collects and uses information about you, make sure to read that site’s own privacy policy.


We may change this policy from time to time, and we will post the amended terms on the EB-5 Investor Portal site. Amended terms will take effect immediately for new users, and 30 days after they are posted for existing users. You should review this Privacy Policy periodically to remain informed of any changes. You agree to accept posting of a revised Privacy Policy electronically on this site as actual notice to you.